account receivable management

Credit facilities are extended by doing proper analysis and planning to ensure optimum cash flow in a business organisation. Accounts receivable refers to the payments owed to a business by the customers. They represent lines of credit for previous purchases and act as recorded assets on the organization’s balance sheet. Because AR is considered both a legal obligation and current asset, customers must pay their balance within a year or less.

Designed for small to medium-sized businesses, QuickBooks CRM seamlessly integrates with accounting functions. It simplifies accounts receivable management with efficient tools for invoice creation, payment tracking, and financial reporting, making it an ideal choice for businesses focused on financial clarity. Integrated with Microsoft’s suite of tools, Dynamics 365 offers a robust platform for automated accounts receivable processes. It facilitates efficient invoice creation, payment tracking, and provides insights into customer interactions, making it a comprehensive solution for businesses using Microsoft tools. Managing accounts receivables is crucial, yet it comes with its fair share of challenges. Despite the significance of the AR team, implementing new solutions for receivables requires careful consideration.

account receivable management

As it relates to accounts receivable, an invoice will also contain important details about the terms of payment for the transaction. Oversee your accounts receivables efficiently with the information above and by following the ‘how-to’ tips we’ve provided. Managing a business requires a steady balance between flexibility and regulation. Of course, developing a relationship with customers is vital, and selling to them on credit can nurture trust between your business and them. However, this process requires clear policies and regulations and a well-controlled system. To calculate the Best Possible DSO, divide the current accounts receivable by the total credit sales, then multiply by 365.

For example, you can set automatic follow-ups with clients the first day a payment is late, then once each week until the account is settled. With clear procedures in place, you can be proactive about collecting payments. Create a process where you’re prompted to contact a client on the first day a payment is late, so they’re aware of their payment terms and any overdue balances immediately.

Making this AR management process easier can improve both employee happiness and resource management internally, and customer experience on the external side. Finally, optimized AR management creates a more efficient accounting team focused on strategic initiatives rather than administrative duties. Also, use your credit policy as an opportunity to outline your ideal debtor’s qualifications and requirements, only accepting applicants who meet this profile and can fulfill payments.

The Importance of Accounting Automation

Effective dispute management practices—a facet of AR management—strengthen customer relationships and enhance loyalty over time. In addition, the accounts receivable department also keeps an eye on the customers themselves, as mentioned above. These reasons are that it’s time-consuming, it’s a complex and tedious process that businesses don’t want to handle it. By making this mistake and removing the operational complexity, you are also losing out on the opportunity to create and foster a strong customer relationship. It also disconnects your communication with your clients, making it more difficult to maintain relationships as well as handle payment issues when you need to.

  1. Another tip is if you have a customer that has accumulated multiple past due invoices, the next time you send the latest invoice, take it as an opportunity to remind them of all past due invoices.
  2. Both have a focus on business relationships with the customer in common.
  3. This can be done by doing a background check on their financial and credit history.
  4. When payments are not collected for accounts receivable, this is an indicator that the business is not performing as well as it should.
  5. Another category might be 31–60 days past due and is assigned an uncollectible percentage of 15 percent.

It’s a practical solution for businesses, particularly SMEs, struggling with liquidity issues. The accounts receivable turnover ratio shows how fast you collect payments. Nanonets offers an AI-based, no-code accounts receivable automation solution that can transform the way you manage your receivables. It combines Optical Character Recognition and AI technology to quickly and accurately extract data from invoices and other documents, reducing manual data entry and improving efficiency. When a company makes a sale on credit, it records the amount as accounts receivable on its balance sheet.

Ensuring clear communication improves AR management

It allows users to streamline invoicing, automate payment tracking, and manage customer interactions seamlessly. Its flexibility and scalability make it suitable for businesses at different stages of development. Opt for invoicing software with built-in payment processing, enabling clients to click directly from their bill to initiate payments. This facilitates the automatic recording of payments (cash application) and provides options for customized, systematic follow-up on late payments, ensuring efficient collection without wasted time. Accounts receivable is one of the most important line items on a company’s balance sheet. It is money owed to a company from the sale of its goods or services to customers that has not yet been paid.

The practice allows customers to avoid the hassle of physically making payments as each transaction occurs. In other cases, businesses routinely offer all of their clients the ability to pay after receiving the service. Furthermore, it involves the meticulous process of reconciling received payments with corresponding invoices and addressing any discrepancies or deductions raised by customers. This comprehensive approach ensures a smooth and efficient management of accounts receivable throughout the entire customer lifecycle.

A straightforward process –from invoicing to collections– will make payment and reconciliation faster. This makes monitoring invoices, identifying bottlenecks, and implementing changes easier. Audit your workflow regularly to ensure that no unnecessary steps have been added and that the process is as standardized as possible. Often the root cause of your collections and cash flow issues is simply a matter of poor internal processes.

Misalignment between sales and finance goals

Consider employing automated reminders and notifications to prompt customers to pay on time. Automation software can handle this for you, freeing up time and energy for your A/R management teams to focus on more complex tasks. Use a solution that automates matching payments with corresponding invoices to mitigate disputes and facilitate accurate accounting. Efficient AR and accounts receivable management processes are critical to any business’s ability to function.


As a Content Writer and Researcher with a deep understanding of CRM software, I specialize in translating complex technical concepts into clear, engaging content. I delve into thorough research to ensure accuracy and relevance in my work. My commitment is to offer valuable content that not only informs but also empowers professionals to make informed decisions in the dynamic world of business technology. Our advanced AR analytics and reports offer extensive customization options, allowing businesses to gain valuable insights into customer behavior. This enables proactive issue anticipation and resolution, preventing potential escalations.

Accounts receivable, or receivables, represent a line of credit extended by a company and normally have terms that require payments due within a relatively short period. This article will cover the AR management process, along with challenges, best practices, and strategies to optimize this critical financial process for your business. In the world of B2B commerce, credit is the lifeblood of business operations. Many customers routinely purchase goods or services on credit terms, creating a vital financial arrangement. If a company has a prior relationship with a customer seeking trade credit, the customer’s payment history with the firm is also carefully evaluated before additional credit is granted.

Nature of Receivable Management

The aging report provides a clear picture of the company’s cash flow and highlights which customers owe the most money and for how long. This information can be used to refine credit policies, improve collection strategies, and make informed business decisions. In this post, we’ll take a deep dive into accounts receivable, explaining key terms, exploring best practices, and offering practical tips to manage your AR effectively. From the importance of AR to your cash flow to the ins and outs of AR turnover ratio, we’ve got you covered. With this in mind, making use of accounting software can help you to automate a huge number of your accounting processes.

Keeping AR internally ensures you are adding value to your customer relations, and you are sending invoices and reminders at appropriate times and to the right points of contact. External AR management simply does not have the insights that you have in your own business and will likely fail at providing the right service and keeping good relations with your customers. Outsourcing accounts receivable also makes it harder to facilitate communication among your teams to keep everyone in the loop about their clients. In other words, a late payment can become nonpayment, which means bad debt.

If you use paper billing, you can still automate your communications to save time and streamline your process a little. Use integration software like Zapier to set up triggers to contact clients based on inputs into your records. For example, set up a form email to send to a client when you enter into a spreadsheet that you’ve received a payment. Moving your accounting system online gives you access to real-time data and analytics, enabling better decision-making and forecasting. Plus, online platforms support communication among internal teams and with customers, allowing instant access to reports and data to streamline collaboration and troubleshooting. When communicating payment requirements, specify payment interval terms, such as “net 30” or “due upon receipt,” to clarify when payments are expected.